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Frequently Asked Questions

  • Cheesecake Rewards® is our exciting new program now available in the United States, including Puerto Rico! Members receive access to reservations, a free slice of cheesecake on their birthday with any purchase, plus personalized surprises throughout the year. The program is free to join and there aren’t any points to keep track of – just delicious rewards to enjoy. Why wouldn’t you sign up?

  • Download The Cheesecake Factory app, available for iOS and Android devices, or sign-up here!

  • Cheesecake Rewards® members receive access to reservations, a free slice of cheesecake for their birthday with any purchase, plus rewards created just for you throughout the year, all conveniently accessible through The Cheesecake Factory mobile app.

  • It’s best to always tell your server you’re a member by providing your mobile phone number, so we can get to know what you like and send you customized rewards in the future.

  • Yes! Cheesecake Rewards® is now available at all restaurants in the United States, including Puerto Rico!

  • Cheesecake Rewards® members may link their Cheesecake Rewards® account with their DoorDash account to receive a special offer from DoorDash!  Some other rewards may also be redeemable on DoorDash. If you have a reward available to redeem on DoorDash, it will appear on the checkout page when placing the order. From there, click to select the reward you’d like to apply to your order, and it will be discounted from your order total. If you don’t already have a DoorDash account, be sure to sign up so you don’t miss out!

  • To link your DoorDash account with your Cheesecake Rewards® account, you must use the same mobile phone number on both accounts. Log into your DoorDash account and find your nearest Cheesecake Factory location. Just click the banner to link your accounts – it’s that simple!

  • Only one reward may be redeemed at a time. If you have more than one reward in your account dashboard (lucky you!) please save one to enjoy on your next visit.

  • When dining in, let your server know that you are a Cheesecake Rewards® member and provide them your mobile phone number. If you have a reward available, let them know if you’d like to redeem it during your visit. If phoning in an order or placing a takeout order from the restaurant, let the cashier know you’re a member and provide them your mobile phone number. If you have a reward available, let them know if you’d like to redeem it. We won’t automatically redeem your offers – because you get to decide when you’d like to do so!

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