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Frequently Asked Questions

  • If you want it, we have it! Choose from more than 250 menu items including appetizers, flatbread pizzas, salads, pastas, specialties, fish and seafood, steaks, burgers, sandwiches and our legendary cheesecakes and desserts. Our entire menu is available all day, too. Our portions are large, and we don’t charge for sharing, or you can eat lighter with something from our appetizer, small plates and snacks or SkinnyLicious® Menu. Whether you’re hosting a business lunch or celebrating with the whole family, we have something for everyone.

    View your local menu with prices here.

  • Yes! We offer an amazing brunch menu until 2:00 pm on both Saturday and Sunday. Delicious specialty breakfast items include all your favorites and then some! Of course, our entire menu is also available. View your local menu here.

  • Absolutely! All our cheesecakes and specialty cakes are available for purchase at our Bakery Counter or you can order them online for pickup. All cheesecakes and specialty cakes come in 10-inch sizes, serving 12 – 15 people, and most are sold pre-sliced into 12 slices. Our most popular cheesecakes are also available in 7-inch sizes, serving 6 – 8 people.  Select cheesecakes come in our 6-inch size, serving 4 – 6 people. View pricing and order our cakes for pickup at your local restaurant. If purchased deeply chilled, they travel well and can be stored in your freezer to enjoy later. Defrost in your refrigerator overnight to enjoy at home.

    We welcome preorders if you would like to reserve a specific cake or size for your home, office, special occasion or holiday celebration. For those who cannot decide on just one cheesecake flavor, we have the perfect solution: Order half of two different 10" cheesecakes or layer cakes!

  • Our whole cheesecakes are served deeply chilled. They can be refrigerated for up to 5 days or frozen for up to 6 months.

    To quickly thaw a frozen cheesecake, we recommend that you remove the plastic wrapper, paper collar and the box, and place uncovered in the refrigerator for 2 - 5 hours.

    To thaw overnight, place the unwrapped cheesecake back in the box and refrigerate overnight. Once thawed, your cheesecake should be refrigerated at all times. We do not recommend freezing a previously thawed cheesecake, we recommend refrigerating it to enjoy within 5 days.

  • We are pleased to offer a wonderful menu for children 10 and younger. Please ask your host or server for a Kids’ Menu. For our youngest guests (those in a booster or highchair) we offer a complimentary “Baby Plate” with slices of banana and fresh bread to keep them busy and happy.

  • We provide complete nutritional information in our restaurants and online. While we’re committed to providing accurate nutritional information, because our recipes are prepared to order, there may be differences between the actual nutritional content of your order and the nutritional values provided.

  • We will do our best to accommodate special requests to prepare your meal just the way you like it. Please make us aware of any food allergies or other food sensitivities when placing your order, as not all ingredients are listed in the menu. Our restaurants are not allergen or gluten free environments. Menu items may be prepared using shared equipment and fryers allowing for cross-contact with allergens and other ingredients. For these reasons, even when specially ordered, we are unable to guarantee that a menu item will be free of any allergen.

  • Our restaurants in Hawaii offer menus in Japanese, Chinese and Korean. Our restaurant in Puerto Rico offers menus in Spanish. Please ask your server for details.

  • Our SkinnyLicious® menu is our collection of fresh and delicious menu options with lower calories and signature rich taste. It's always available and features more than 30 dishes each with 590 calories or less. Choose from appetizers, salads, specialties and cocktails.

  • We update our menu twice a year to keep our menu fresh and exciting for all our guests.

  • If you are a user with a disability, or an individual assisting a user with a disability, and have difficulty accessing or navigating our menu or other digital channels, please contact us. In your message, please provide your contact information, the web address or other location where you experienced difficulty, and a brief description of the problem you encountered, including the type of assistive technology you were using when you experienced difficulty.

    The Cheesecake Factory strives to improve the usability and accessibility of its websites and mobile applications for all users, including those with disabilities. Our efforts to improve digital usability and accessibility are guided by the relevant portions of the Web Content Accessibility Guidelines 2.0, Level AA and other existing recommendations.  Our efforts are ongoing and are tested on a periodic basis using various forms of assistive technology.

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