Frequently Asked Questions

  • Everything on our menu including alcohol (where legally allowed) is available for pickup! You may place your order in advance by ordering online, by calling the restaurant directly or by ordering at the Bakery Counter when you arrive.

  • Unfortunately, we do not offer a catering menu at this time; however, all our delicious dishes are perfect for sharing! Our menu items including alcohol (where legally allowed) can be ordered for pickup and delivery through DoorDash.

  • The Cheesecake Factory is the perfect place to celebrate!  If you order dessert, we’ll personalize the plate with "Happy Birthday" (or Anniversary, Good Luck, etc.) and your special guest’s name written in chocolate or caramel.  We decorate the plate with candy confetti and place a candle on top.  Or, if you didn’t save room for dessert, we offer a complimentary birthday sundae with a tiny “scoopette” of vanilla ice cream, fudge, and top it with a crown of whipped cream, confetti pieces and a candle. And if you sign up for Cheesecake Rewards™ before your birthday, you’ll

  • We are an upscale, casual dining restaurant.  Be comfortable and feel free to come as you are! Just come hungry!

  • Absolutely!  If you need a kids’ menu, high chair or booster seat, please ask your host or  server.  We also have changing tables for infants in both men’s and women’s restrooms (or in our family restrooms).

  • Absolutely! Just tell us when you check in. All our restaurants are accessible.

  • Yes, of course! We welcome service animals trained to do work or perform tasks for a person with a disability in all our restaurants. Sorry, no other pets allowed.

  • Most of our restaurants close on Thanksgiving and Christmas Day so our staff who celebrate these holidays can enjoy them with their families. All our restaurants will be open on Christmas Eve, New Year's Eve and New Year's Day. Check with your local restaurant for specific hours.

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