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Need assistance with an Online Gift Card Purchase, including e-Slice of Joy cards? Review your order history, obtain gift card information, check gift card balances or request a resend of a missing e-Slice of Joy. Just click here to get started!
**If you require specialty assistance, please contact our Gift Card department at 855-820-9994 from 8:00AM to 8:00PM EST, seven days a week or click here.
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If you are writing with a question, we suggest that you first visit the Got Questions? section of the website. You may be able to find the answer to your question immediately by reviewing our list of frequently asked questions. If not, please complete the following form and we will get back with you as quickly as possible.
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Thank you very much for your interest in The Cheesecake Factory. Charitable giving is very important to us and we proudly support charitable organizations and schools in the communities we serve.
Each General Manager has a monthly charitable giving budget. Donations are made in the form of $25 gift cards for fundraising efforts of the non-profit organizations our guests care about. Please note that we do not participate in food donations or food sampling for events, nor do we make cash donations or provide cash sponsorships of individuals, teams or organizations.
If your school or organization is interested in our program, please submit a donation request to your local Cheesecake Factory no later than 30 days prior to your event. Your request must be written on your organization's letterhead and include the following:
* The specific purpose for the donation and how it will be used.
* Proof of the organization's Federal Tax ID number.
* A copy of the organization's current IRS 501(c)(3) determination letter, if applicable.
* A contact name including address, phone number, fax and email, if available.
* Information, if any, concerning past or current involvement with our company.
Thank you again for thinking of The Cheesecake Factory for your special charity event. We wish you much success in your fundraising efforts and in supporting your charitable cause.