Supply Chain

The Cheesecake Factory Incorporated inherited a tradition of excellence from our founders, Oscar, Evelyn and David Overton.  Their values shaped our culture, which is built on the concept of “quality.”   Our commitment to quality goes beyond the quality of the food and service in our restaurants; it also encompasses our commitment to quality in sourcing products and services, including food, beverage, bakery and other restaurant supplies, construction materials and services used to build our facilities. While we are committed to providing quality products and services to our guests, we also believe that we should strive to purchase products that are produced, grown, manufactured and/or transported in a manner that addresses the risk of slavery and human trafficking in our supply chain.

One of the initial steps we are taking is to formulate processes to evaluate and address the potential presence of this risk in our direct product supply chain, including processes for determining where we are most susceptible to such risks. We are in the formative stages of developing such processes. Once completed, we intend to review our internal compliance on a periodic basis.

Our processes will include a requirement that our vendors certify on demand that any materials that they incorporate into products sold to us comply with all applicable laws regarding the prohibition and prevention of human trafficking and slavery.

In addition, while our vendor agreements provided for key product audits in the past, we will evolve these agreements to include provisions that will allow us to evaluate their compliance with our standards regarding slavery and human trafficking in supply chains through audits that may be announced or unannounced, may occur at any time and may be conducted by us or an independent third-party.

We are also exploring how to educate those members of our staff who have direct responsibility for managing our supply chain about our standards regarding slavery and human trafficking.

In the event we discover internal practices that are not in keeping with our Company’s standards, we will handle those matters on an individual basis, in conjunction with our Company Code of Ethics and Code of Business Conduct.  Likewise, if we identify slavery and/or human trafficking issues with a supplier, we will also address it on a case-by-case basis, consistent with our belief that we should strive to purchase products that have been produced, grown, manufactured and/or transported in a manner that mitigates the risk of slavery and human trafficking in our supply chain.

For information about our Code of Ethics and Code of Business Conduct, click here.